FAQs

Catering

How far in advance should I book my event?

What is your booking process?

What can I expect once I book DeSilva Kitchen?

Can you provide individually boxed meals instead of buffet style?

Do you provide staffing for events?

What kind of staffing do you provide?

Meals

Can meals be frozen?

What's the difference in meal sizes?

What kind of container do you pack the meals in?

What if I have food allergies or strong dislikes?

How long do I heat my meals for?

How long do the meals last?

Orders

What if I have a problem with my order?

Can I apply a discount code after placing my order?

Do you provide a starter package or a trial offer?

Delivery

Where do you deliver to?

What if I live in a gated community?

What if I didn't receive my delivery?

Do I tip my driver?

DESSERT TABLES

How do I book a custom order?

How far in advance should I book?

Can you recreate in a design I saw from the internet or a magazine?

What makes your dessert tables so glamorous?

How do you transport my cake and desserts to my event site?

How can I get a dessert table on a limited budget?

What is included in your packages?

Rentals & Decor

Can you provide rentals of any kind?

GENERAL

Where are you located?

Can I pick-up my order?

What is your COVID-19 Policy?

Are you insured & certified?